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The Performance Cycle

David Frandsen

The performance cycle is crucial for effective management and team success.  When we are doing each of these components well is when we achieve the highest level of success in our organization. 


Set Priorities

Establishing well-defined goals and objectives is crucial.  Without a well-defined set of priorities and objectives, even the most skilled professionals can find themselves overwhelmed and directionless.  Employees need to understand what is expected of them and how their performance will be measured. Clear goals provide direction and a benchmark for evaluating success.


By setting priorities we can focus on the most important things first and give those things the most time and energy.  We should be careful to avoid context switching or switching back and forth between two different projects.  Multi-tasking is a myth as the human brain is not capable of paying full attention to more than one thing at a time. Studies show that when task-switching in this way we reduce our productivity by as much as 40 percent. Our objective should be to get into a state of flow or the mental state where we are fully immersed in what we are doing.


Establishing priorities enhances time management, improves decision-making, boosts motivation, and provides a basis for measuring success. In an environment where demands and distractions are constant, a clear set of priorities and objectives is key to achieving sustainable success and maintaining a sense of purpose.


Give Autonomy

When we give our people sovereignty, respect and agency to do things themselves is when greatness is achieved.  When we try to impose the way to do things on people is when they push back or even shut down.  When they have the right framework, they will come up with ideas themselves. 


One of my favorite books, the Self-Driven Child by William Stixrud and Ned Johnson, the authors believe that as parents we should give our children autonomy and control to make decisions.  That as parents we shouldn’t try to control our children’s lives but instead act as consultants.  I believe this same approach works well with employees.


Giving employees autonomy signals a high level of trust from management.  This trust is reciprocated through a stronger sense of accountability and responsibility.  When employees feel trusted, they are more likely to invest their best efforts into their work and collaborate more effectively with their colleagues. This mutual respect fosters a positive work environment and strengthens the overall team dynamic.


In my career, my professional development and growth really took off when I was granted more autonomy in decision making and control of my day.  I was able to prioritize my work, and I felt like I was able to use more of my natural talents.  This allowed me and our organization to take a massive step forward and provided me with more intrinsic work and that made coming to work much more exciting and fulfilling.

 

Build Systems

Goals are often milestone-oriented, aiming to achieve a specific result by a certain deadline.  While this can drive short-term focus, it might not ensure consistency.  Systems, on the other hand, emphasize ongoing processes and habits. By concentrating on creating a reliable system—like a daily routine for productivity or a regular exercise schedule—you embed the desired behaviors into your daily life, and they become a part of who you are. This consistency is crucial for making meaningful progress and achieving lasting success.


Setting goals can sometimes feel overwhelming, especially if they are overly ambitious or poorly defined.  A system, however, breaks down larger objectives into manageable routines and processes. Instead of feeling daunted by a distant goal, you can focus on daily actions that contribute to your progress. This approach can make the journey feel more attainable and less stressful, leading to greater engagement and persistence.


The discipline required to adhere to a system can be more valuable than the motivation to reach a goal. When you build a system, you develop habits and routines that keep you on track even when motivation wanes. For instance, a well-designed system for time management might include specific practices like time blocking or prioritizing tasks, which foster discipline and ensure productivity regardless of fluctuating motivation levels.


By focusing on the processes and habits that drive progress, you create a foundation for continuous improvement and enduring achievement.  When you build good, reliable systems the results will take care of themselves.


Accountability

At its core, accountability involves owning one's actions and decisions, accepting responsibility for outcomes, and being answerable to others. Its value extends far beyond mere compliance; it is a crucial driver of organizational success and individual growth.  When leaders and colleagues consistently adhere to their commitments and own up to their responsibilities, it builds a foundation of integrity.


Accountability helps in establishing strong, reliable relationships, and reduces the likelihood of misunderstandings and conflicts.  Trust, once established, facilitates open communication and collaboration, creating a more cohesive and resilient work environment.


Regularly monitoring performance helps identify trends, areas for improvement, and successes. This ongoing assessment ensures that employees stay aligned with their goals and can adjust as needed.  This also helps organizations avoid the fish stories, because people often think they are doing better than they are particularly when it comes to time management.


Accountability equals true ownership and making accountability a central value within the workplace is not just a strategic advantage but a necessity for long-term success and sustainability.


Recognition

Recognizing and rewarding employees for their achievements and efforts reinforces positive behavior and motivates continued high performance. It also helps to build a culture of appreciation and engagement.  Research from the Journal of Organizational Behavior indicates that employees who receive positive reinforcement are more likely to report higher levels of job satisfaction and overall well-being. This sense of satisfaction contributes to a healthier work-life balance and promotes mental health.


Incorporating employee recognition into organizational practices should not be an afterthought; it's a strategic imperative supported by extensive research. Recognition drives motivation, improves performance, strengthens organizational culture, and enhances employee well-being.  As organizations strive to navigate an increasingly competitive landscape, recognizing and rewarding employees can be a powerful tool for achieving long-term success.


Organizations that prioritize recognition will likely see a more engaged, productive, and loyal workforce, underscoring the value of this critical practice. By understanding and using the research-backed benefits of employee recognition, companies can foster a more positive and effective work environment, ultimately achieving their strategic goals with greater success.  Recognizing and rewarding employees for their achievements and efforts reinforces positive behavior and motivates continued high performance.  It also helps to build a culture of appreciation and engagement.


Feedback

Timely feedback acts as a compass for employees, guiding them towards better performance and productivity. When feedback is delivered close to the time of the action or behavior, it allows employees to connect their actions with the outcomes more clearly. This immediacy helps in reinforcing good practices and correcting mistakes before they become ingrained habits.


When a team member receives feedback on a presentation right after delivering it, they can quickly apply suggestions to their next presentation, leading to improved skills and outcomes over time.  I have been guilty of waiting for an annual review on multiple occasions and it essentially is the same as sticking a dog’s nose in “it” two months after, it doesn’t have the same impact.


On an organizational level we often debrief right after large events or projects to get immediate feedback.  Doing this, while the information is still fresh in our minds allows us to adjust and focus on how to do things better the next time.  I also believe there is a lot of value in being reflective about our performance as we gain insight and appreciation for what we do well and how we can improve.



Together, these attributes create a supportive environment that fosters continuous improvement and aligns employee performance with organizational goals.  In essence, these elements create a structured, supportive, and motivating environment that drives both individual and organizational success.

 

  

 

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